By Recode staff reporter Jeff MasonIn an interview with The Verge, tech executive Aaron Levie said that he didn’t see the need to get in trouble for asking the NSA for help with his personal phone, but the NSA’s transparency office did not respond to a request for comment.
When I asked Levie how he’d feel if he had a personal Google account that was compromised, Levie responded: “I don’t think that I would ask for help.”
While it’s unclear if Levie’s account was compromised and Google would have helped, it’s likely the company would have been able to help Levie in a similar way.
It’s also possible Levie wasn’t technically asking the agency for help and simply wanted to ask about Google’s privacy policies.
In a follow-up conversation with Ars, Leviesthe company confirmed that it would not offer to help him with his Google account.
When we use user data for a purpose other than to deliver relevant ads, we ask you to opt-out.”
Google also said that it does not collect personally identifiable information about individuals, including IP addresses, without their explicit consent.
Levie told The Verge that he was “just a normal user” who wanted to get information on Google’s policies and practices.
“When you ask for the details, they don’t say, ‘okay, but don’t worry about it,'” Levie told Ars.
“If you ask about a security question, you get a pretty clear answer that the NSA can’t tell you.”